Our Engineering team has released a fix for this issue. We have been able to successfully load mCLASS Assessment on previously affected user accounts. We are leaving this incident in Monitoring status for now. If your issue persists, please contact our Support team for further assistance: https://service.amplify.com/support Thank you again for your patience!
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A fix has been implemented and we are monitoring the results.
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We have received reports of intermittent DNS resolution issues on bit.ly due to residual caching from a recent provider outage. These issues should dissipate over the next several hours. We continue to monitor the situation. Note that while you may see interruptions in connections your audience may not.
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With the release of Blackboard SaaS 4000.8 to production last week, there was a change that inadvertently may have caused some links to become corrupted. In a specific scenario where a document included PDF attachments from more than one course, an attachment from a different course may no longer be referenced correctly. In some cases, the document may display an incorrect PDF or an attachment may not open as expected. Note: This can happen with any file types that are cross-referenced too (not just PDFs) The team is currently investigating to identify impacted or affected links and is working to determine a fix.
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Hinesville and Richmond Hill, GALatest Update: 2/16/26 1:30 p.m. ETStatus: ActiveWe are aware that customers in the area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to restore service. We expect service to be restored by 7:00 p.m. ET. We will provide any additional updates as soon as they are available on this page and via email and text to impacted customers. We apologize for the disruption and appreciate your patience.
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Identified - The issue has been identified and a fix is being implemented. Feb 16, 2026 - 12:02 UTC
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Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We're coordinating with the National Student Clearinghouse team to resolve the delay in their processing as quickly as possible.
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A fix has been implemented and we are monitoring the results.
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We are continuing to investigate this issue.
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Monitors
Service disruption affecting Clearwave Fiber customers in Hinesville and Richmond Hill, GA.
Clearwave Fiber
Cloudflare
OneUSG Connect Benefits: Alight - Service Temporarily Unavailable
University System of Georgia
Infrastructure Services